Return Policy
- We will
accept returns, which are due to major mechanical failure.
- For
simple parts failure, we will supply replacement parts to the owner.
- The
proof of purchase date is required (i.e., invoice number, sales slip,
packing slip) for warranty verification.
-
Wheels2Roam must be called for a return authorization
before any return will be accepted. To make claims see our contacts page to choose the method
you want to use of notifying us.
-
Mechanical problems or warranty claims will be assessed. Upon
verification of the terms of warranty for products/parts replacement, a
repair work will be done and the customer will be notified when it's
complete.
- A
Restocking Fee of 20% will be applied to all returned scooters.
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