Wheels2Roam.com is owned and operated by CH&A, Inc.  Review the policies below before purchasing from CH&A, Inc. (Wheels2Roam.com) If you have any questions or concerns, please call us  at 1-321-631-3548.

Pricing & availability: Product is subject to change without notice. All orders will be processed at the price in effect at he time of shipment.

Terms: You can pay by Visa, MasterCard.

Security: We have taken precaution to issuer that no one will be able to get your credit card number off of our site. All transactions on our site are secure using the latest technology on an SSL secure server. Your credit card number will be encrypted to prevent online theft.

Sales Tax: Florida residents will be charged sales tax on all orders.

Shipping & Handling: All orders for U.S. residents are shipped by UPS and will require a signature. Our shipping and handling fees are based on the overall cost of your order. Where multiple items are ordered it is possible your shipping cost will be lower than what was calculated on line. Orders to be shipped out of the Continental United States will be called or e-mailed shipping cost before your order is processed.

Delivery times: All in stock orders will be filled Monday through Friday within 24 hours of receiving your order. All orders are shipped out of Florida - shipping time will vary depending on your location. Most all orders shipped to the Continental United States will be received within 2 to 7 business days.

Warranty: All Wheels2Roam.com products come with a 90-day warranty from date of purchase.

Returns: We will accept returns, which are due to major mechanical failure or shipping damage. For simple parts failure, we will supply replacement parts to the owner. Proof of purchase date is required (i.e., invoice number, sales slip, packing slip) for warranty verification. CH&A, Inc. must be contacted for a return authorization before any return will be accepted. If the return is due to shipping damage, the shipper must be contacted to complete a damage report. Upon receipt of the completed original shipper’s report by CH&A, Inc. will arrange for the return shipping of the damaged scooter. Upon return of the scooter, CH&A, Inc. will perform an inspection to verify that all parts of the scooter have been received. Once verified CH&A, Inc. will reship the scooter to the customer at no cost or, will credit the customer’s account.

Restocking Fee: A 20% restocking fee applies to all returned orders.